WE RESPECT YOUR RIGHT TO PRIVACY
We may add any details you give to us via this website or in any other way to our database. You do not have to give us any personal information to use most of this website. However, if you wish to take advantage of some more personalized services that we may offer from time to time, you will need to provide certain information.
Our assessment form and the Client detailed form is the only place on this site where we ask you for information. All fields in the form are optional. We ask several personal questions about your age, education, marital status, criminal record etc. because the Canadian government will consider them in assessing your application. We also ask for your name, address, e-mail address etc. solely so we can contact you to reply to your request.
STORAGE OF INFORMATION
Trulink Immigration services takes all reasonable steps to ensure the security of our system. Any information which we hold for you is stored on secure servers that are protected in highly controlled facilities.
ACCESSING AND UPDATING YOUR INFORMATION
To allow us to maintain accurate records and/or provide you with the most effective service, we encourage you to update your personal details online should any of the information change.
CONTACTING US ABOUT YOUR INFORMATION
If you would like to see the informations, we have about you or would want us to remove it from our database and/or any mailing lists, please CONTACT US visa@trulinktravel.com
HOW LONG DO WE KEEP YOUR PERSONAL DATA?
We keep all required records and supporting documents, your personal data for up to 6 years, to fulfil its purpose. When your personal data is no longer required, it shall be deleted in a secure manner.
QUESTIONS OR COMPLAINTS
We would be grateful if you would also contact us, if you have any comments on this site or have spotted any errors or non-functioning parts of the site.
HOW WE PROTECT YOUR PERSONAL INFORMATION
We will protect your personal information from loss or theft, unauthorized access, use or disclosure, modification or destruction through appropriate administrative, technical, and physical security measures and safeguards. The level of safeguards used to protect personal information will depend on the sensitivity of the personal information.
WHY DO WE COLLECT AND USE PERSONAL DATA?
Below is a list of why we collect data, these may include:
- Marketing communications which you have requested on our sign-up pages or from your updated profile, this includes information about Trulink Immigration Services
- Products and services.
- Events and promotions.
- Activities and webinars
Promotions of our associated partners’ services.
Please note these marketing communications are subscription based and require your consent; and/or
- Products and services that you have purchased from
- Provide access and services related to our Evaluations, IELTS or Canadian Visa Applications.
- Provide access to our Customer Support portal when you request assistance.
Perform contractual obligations like:
- Order confirmations; • Invoices; • Reminders.
- Notifications about any disruptions to our services; and/or • Process a job application
- Follow ups on incoming requests from:
- Customer support.
- Emails; Chats; and/or • Phone calls
- Direct marketing.
- Help resolve any disputes, collecting fees, and carrying out troubleshooting activities.
- Improve our services and website; and
- Conduct surveys for the purpose of market research